Terms of Service
Last Updated: 29 June 2025
Privacy Policy can be found here
1. Acceptance of Terms
By accessing and using this website ("www.SunSave Solar"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Website Usage
2.1 Permitted Use
You may use our Site for lawful purposes only. You agree not to use the Site:
For any unlawful purpose or to solicit others to unlawful acts
To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation
To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
2.2 User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for any activities that occur under your account.
3. Information Collection and Use
3.1 Information We Collect
We collect several different types of information for various purposes:
Personal Data: Name, email address, phone number, postal address, and other contact information
Usage Data: Information on how the Site is accessed and used, including IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages
Tracking Data: Cookies and similar tracking technologies to track activity and hold certain information
3.2 How We Use Your Information
To provide and maintain our Site
To notify you about changes to our Site
To provide customer support
To gather analysis or valuable information to improve our Site
To monitor usage of our Site
To detect, prevent and address technical issues
To send marketing communications (with your consent)
4. SMS Communications
4.1 Consent to Receive SMS
By providing your mobile phone number, you expressly consent to receive SMS text messages from us regarding:
Appointment confirmations and reminders
Service updates and notifications
Marketing messages and promotional offers (only with explicit consent)
System alerts and important account information
4.2 Message Frequency
Transactional Messages: As needed for service-related communications
Marketing Messages: No more than 4 messages per month unless you opt-in for additional communications
Appointment Reminders: Up to 2 messages per scheduled appointment
4.3 SMS Opt-Out
You may opt-out of SMS communications at any time by:
Replying "STOP" to any SMS message
Contacting us directly at brad@sunsavesolar.com.au
Using the unsubscribe link in our communications
4.4 Message and Data Rates
Standard message and data rates may apply. You are responsible for any charges incurred from your mobile carrier.
5. Cookies and Tracking Technologies
5.1 Use of Cookies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5.2 Types of Cookies We Use
Session Cookies: To operate our Site
Preference Cookies: To remember your preferences and settings
Security Cookies: For security purposes
Analytics Cookies: To understand how visitors interact with our Site
6. Third-Party Services
Our Site may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
7. User-Generated Content
You retain your rights to any content you submit, post, or display on or through the Site. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content.
8. Prohibited Uses
You may not use our Site:
To transmit any worms, viruses, or any code of a destructive nature
To collect or track personal information of others
To spam, phish, pharm, pretext, spider, crawl, or scrape
For any obscene or immoral purpose
To interfere with or circumvent security features of the Site
9. Intellectual Property Rights
The Site and its original content, features, and functionality are and will remain the exclusive property of the Company and its licensors. The Site is protected by copyright, trademark, and other laws.
11. Disclaimer
The information on this Site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
Excludes all representations and warranties relating to this Site and its contents
Excludes all liability for damages arising out of or in connection with your use of this Site
12. Limitation of Liability
In no event shall the Company, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
13. Governing Law
These Terms shall be interpreted and governed by the laws of [STATE/PROVINCE], without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
14. SMS Messaging Communication
Customer relations & Promotional Messaging
Customers san expect to recive promotional messages of no more than 1 in 14 days and customer relations messaging as required to maintain service.
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to brad@sunsavesolar.com.au - Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our privacy policy here
15. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.
16. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: brad@sunsavesolar.com.au
Phone: 0414932176
Address: Newcastle, NSW
By using our Site, you acknowledge that you have read and understand these Terms of Service and agree to be bound by them.